Privacy Policy

At AL WAHA TRAVEL & TOURS PVT LTD Travel & Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register on our website
• Make a booking or inquiry
• Subscribe to our newsletter
• Contact us through forms or email
• Participate in surveys or promotions

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Passport information (for travel bookings)
• Payment information
• Travel preferences and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

2. How We Use Your Information

We use the collected information for various purposes:

• To process and manage your bookings and reservations
• To communicate with you about your travel arrangements
• To provide customer support and respond to inquiries
• To send promotional materials and newsletters (with your consent)
• To improve our website and services
• To analyze usage patterns and optimize user experience
• To comply with legal obligations and prevent fraud
• To process payments and prevent fraudulent transactions

3. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Airlines and transportation companies
• Hotels and accommodation providers
• Travel insurance companies
• Payment processors
• Marketing and advertising partners

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Provide personalized content and advertisements
• Analyze site traffic and usage patterns

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider
• Object: Object to processing of your personal information

To exercise these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.